All professionals need to work together in order to make sure that the children and young people remain safe, however there will be times when disagreements arise. There is an agreed policy (396KB) for escalating issues to ensure that this does not impact on outcomes for the child or young person.
The purpose of the escalation policy is to ensure partner agencies have a quick and straightforward means of resolving professional disagreements (sometimes known as dispute resolution).
Effective working together depends on resolving disagreements promptly to the satisfaction of workers and agencies and in the best interests of children and families.
At no time must professional disagreement detract from ensuring a child is safeguarded. The child’s welfare and safety must remain paramount throughout.
Initial attempts should be taken to resolve the problem; the aim should be to resolve difficulties at practitioner/case worker level between agencies.
See the SPOC (single point of contact) list (PDF, 99KB) for Partnership Challenge and Escalation
For further guidance see the Professional Challenge 7 Minute Guide